Support

Contact us

Email support@bubbleodyssey.app. We reply to most messages within two business days.

I lost my progress

If you created an account, sign in from Settings → Account on the new device and your stars, coins and cosmetics will download automatically. Progress made while signed out stays on the device it was played on and is merged in the first time you sign in.

I bought the game on another device

Bubble Odyssey is a one-time purchase tied to your Apple ID or Google account. Re-download it from the store with the same account and it installs without paying again.

Deleting my account

Go to Settings → Account → Delete account. This permanently removes your account and cloud saves. It does not refund your purchase — store refunds are handled by Apple or Google.

Report a bug

Email us with your device model, OS version, and what you were doing when it happened. Screenshots or a short video help a lot.

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